Effects of Eliminating Paperwork

In November 2006 Velocity Electrical, a small electrical contracting business with 5 employees, was at breaking point. Although they had plenty of work, the company was experiencing severe cash flow problems, profit was minimal, the business owner Mike Brewitt spent most of his time performing operational tasks like scheduling and paper work. He was stuck spending his time in the business and not doing business, but did not know how to you turn it around. Something had to change or it did not make sense continuing.

Mike began searching for a solution and came across IMS, a web based job and compliance management system that allows the field staff to receive and update job information in real time, eliminating paperwork and streamlining work flow. After seeing a demonstration of the system he jumped at it.

“I had been looking for a while, this was different to other systems I had seen and I felt it was something that could solve my problem”, says Mike.
Mike went about setting up IMS with the enthusiasm of someone first starting a business. The implementation of Velocity Electrical was one of the fastest i-man had ever done, their field staff were using it within 3 days and the benefits flowed from there.

The results were amazing, they were able to get through much more work and their billable hours increased from an average of 30 to 35-40 hours per employee per week. In the office, the results were even better. They currently estimate it is saving them around 20 hours a week in admin time and invoices are getting sent out as the work is completed.

The net benefit is that cash flow position, revenue and profit significantly improved, not to mention their quality of life for people in the business. Mike’s time is now free to chase new opportunities; he is now working on the business rather than in it.

i-man continues to develop IMS, working closely with their customers to identify what functions need to be added that can help streamline things even further. Recent improvements include better support for projects, automatic conversion of emails into jobs and adding some powerful reports that can assist with performance monitoring and prioritising work.

For more information go to www.i-man.com.au