Jason Tait, director of Advantage Plumbing has cleared his desk of a paperwork nightmare and vows never to go back to his life before IMS came to the office.
“It’s been an easy change “says Jason and within 24 hours of his sign up with i-man, customer service relations manager Bradley Bristow-Stagg, was on the phone walking him through the process.
Trialling the system first with one staff member and truck, Jason was so impressed that within 2 weeks all staff and vehicles were transitioned onto the new system. Customised for Advantage Plumbing, IMS has revolutionised his business and substantially increased his revenue.
Not only can Jason now track jobs from the initial enquiry through to invoicing, compliance and stock can be tracked and accounted for. “The biggest benefit”, Jason says, “is the turnaround in revenue”. Previous issues of unaccounted hours and unhappy clients due to complicated office process, are now eliminated and as a result revenue has increased. No more lost paperwork or complicated systems, everything is managed by IMS.
Knowing his business can be contained and managed anywhere, anytime by IMS, Jason now has the capability to manage large contracts that once were logistically impossible. Procurement of goods to site, staffing movements, JSA requirements, OH&S and invoicing can now be done as a seamless and interrelated task rather than hours of labour intensive paperwork.
Jason is now enjoying more home time with family and friends as he knows he can log into the office at any time to check on job progress or attend to invoices without towing home the filing cabinet first!
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Trialling the system first with one staff member and truck, Jason was so impressed that within 2 weeks all staff and vehicles were transitioned onto the new system. Customised for Advantage Plumbing, IMS has revolutionised his business and substantially increased his revenue. plumber gurgaon
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