IMS gets cool with Leongatha Refrigeration

The suspicion that your billable hours are not as much as they should be haunts many business owners. Let’s face it, that alone can make or break you! Tracking hours is a difficult process for any service-based business. Attempting to recall hours at the end of the working day or worse still at the end of the week, inevitably results in inaccuracy. More often than not, a very conservative estimate of chargeable hours ends up costing your business.

For Leongatha Refrigeration, the implementation of IMS has resulted in at least 25% revenue increase due solely to more accuracy in tracking billable hours.

Although according to Theresa Doohan, productivity was not the only motivating factor for implementing IMS. The business organisational process for Leongatha Refrigeration had become difficult to manage on a day-to-day basis. More and more time was being invested in paperwork when time in business development and strategy was being lost. Barb Sauvarin, business manager for Leongatha Refrigeration, sums it up; “IMS got us organised”. No more loose job cards and pieces of paper, everything is automated and organised. Business process for Leongatha Refrigeration.... it’s a breeze.